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Frequently asked questions
What is the minimum order?
$10.00 USD before tax and shipping.
Where do you ship?
United States only, unless otherwise noted. See our Shipping Policy.
Who fulfills my order?
After you pay on our site, staff submit your order to Amazon Business for fulfillment. Tracking updates appear in your order history when available.
How do I pay?
Card payments via Authorize.Net during checkout.
What is your return policy?
Most new, unused products may be returned within 30 days of delivery, subject to manufacturer guidelines. See our full Return & Refund Policy.
Can I cancel or change an order?
Contact us as soon as possible at customerservice@myeliteproducts.com or (844) 635-4831. Once submitted to Amazon Business, changes depend on fulfillment status.